OUR CASHLESS INSURANCE FACILITIES

Insurance help desk of Mary Queens Mission Hospital manages insurance-related activities, ensuring seamless financial transactions, and providing support to patients.  

Process of Cashless Hospitalization

If Hospitalization is advised by the consultant, patient is to contact with hospital insurance desk situated in the ground floor with TPA ID card/Policy paper, ID proofs and sign the preauthorisation form.

The desk initiates a pre-authorisation request to the insurance provider, providing necessary documentations and details of treatment. Insurance provider reviews the request and approves or rejects based on the policy terms and conditions. We will revert to you on the approval status. If approved, the patient undergoes treatment without paying out-of-pocket expenses 

At the time of discharge, we will submit all the original documents to the TPA's after the discharge of the patient. It will take a minimum 4 hours to get the reply from the Concerned TPA after sending the discharge summary and final bill. 

On final approval, Insurer/ TPA will not pay what is not covered under the Insurance Policy. So even if hospitalization is approved, these expenses need to be paid by the patient to the hospital while discharged.

Reimbursement 

 In several cases patient may not be able to opt for cashless treatment but to reimburse the claim from the insurance provider. Reimbursement of the claim is done if the insurance provider is not empanelled with us/ Treatment or procedure may be excluded from the policy coverage/ Patient may not have necessary documents or records to support a cashless claim.

Feel free to contact us for any inquiries :- 8281598177

E-mail ID : mqmh.insurancedesk@gmail.com

List Cashless Insurance /Third parties (TPA’s) available